Need help?

Popular Articles

• Where's my direct deposit?
• How do I deposit money into my account?
• How do I change or update my personal information?
• What if my Chime Visa Debit Card is lost or stolen?
• When do I receive my Chime Visa Debit Card after I open a Chime Spending Account?
• Where are the ATM and cash-back locations?
See all 7 articles

Account Info

• Does Chime offer joint accounts?
• Change of Personal Information
• What type of account is my Chime account?
• How do I find my Chime account and routing information?
• Do I receive account statements from Chime?
• How do I contact Chime?
See all 11 articles

Direct Deposit

• Where's my direct deposit?
• How do I set up direct deposit?
• What is early direct deposit?
• Is direct deposit the only way to add funds to my account?
• How long will it take for my money to post to my Chime Spending Account?

Your Card

• Lost or Stolen Cards
• How do I get a replacement Chime Visa Debit Card?
• Does Chime offer EMV chip cards?
• How do I reset my PIN for my Chime Visa Debit Card?
• Can I use my Chime Visa Debit Card outside of the United States of America?

Spending Account

• How do I add money to my Chime Spending Account?
• How do I deposit cash in my Chime account?
• What is the proposed calculation in Tip Suggestions?
• Does Chime offer overdraft protection?
• How long will it take for my money to post to my Chime Spending Account?
• What do I do if I don't recognize a transaction in my Spending or Savings Account?
See all 10 articles

Chime App for iPhone

• How do you use Connected Accounts?
• How do I use Apple Pay?
• How do I set up Apple Pay?
• Where can I make purchases with Apple Pay?

Chime App for Android

• How do I set up Google Pay and Samsung Pay?
• What other important information should I know when using Android Pay and Samsung Pay?

Savings

• What do I need to know about the Chime Savings Account?
• What is Automatic Savings and how does it work?
• Why can we only make six savings-to-spending transfers per month?

Move Money

• How do I use Pay Friends to send money?
• How do I transfer money to my Chime Spending Account?
• How do I use Direct Debit to pay my bills?
• Can I send a check using my Chime Spending Account?

Security & Privacy

• Fingerprint Authentication for Android