How do I set up and use fingerprint authentication?

How do I add fingerprint capabilities for Android?

To use the Chime fingerprint feature instead of entering your PIN code, make sure that the following requirements are met:

  • The camera in your phone must be able to support scanning fingerprints.  If the camera's sensor is not available, you will not have the ability to use fingerprints.

  • Your phone's operating system must be at least at Android 6.0.  

To see what your phone's operating system is:

  1. Go to settings on your phone.

  2. Find the section, About phone.
    This may be different on different Android phones and operating systems.

  3. Find Android version

  4. If your phone is not at Android 6.0, use the system update or contact your phone's provider to find out how to update your phone.

Your screen lock must be set and must be a secure lock.  Only Pattern, PIN, and Password are considered secure locks.  Swipe is considered an unsecured lock.   

To set your screen lock:

  1. Go to settings on your phone.

  2. Find the section on security.
     
  3. Find Secure Lock.

Your screen lock must be set and must be a secure lock.  Only Pattern, PIN, and Password are considered secure locks.  Swipe is considered an unsecured lock.  

To set your screen lock:

  1. Go to settings on your phone.

  2. Find the section on security.
     
  3. Find the section on managing fingerprints.

 The setup varies with different providers.

How can I use fingerprints?

Fingerprint capabilities are now available in Chime 3.3.  Fingerprints can be used instead of the PIN code for restarting or re-entering Chime.  

If you have setup fingerprint capabilities and your device supports fingerprints, then fingerprint automatically appears instead of the PIN code re-enter screen.  

If you do not have the Android finger print feature setup, then a dialog appears with the option to go to the Android settings screen.

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