How do I download my statements?
We provide all of our members with paperless monthly statements in their online accounts at www.chime.com.
You can download or print your monthly statements by going to your online account and clicking the statement tab on the left-hand side. Statements for the previous calendar month are made available to you on the 5th of each month.
Are there any limitations in getting statements for a certain period?
If you need statements for a specified time period, let us know and we will gladly provide them to you!
What if I see an error in my monthly statement?
Spending Account statements are considered to be correct. Carefully review your statements each statement period and notify us of any errors within 60 days of your statement becoming available.
You also have a right to obtain a 60-day history of your Spending Account transactions and can contact us in several ways:
- Call us at 1-844-244-6363
- Send us an email at email@example.com
- Write to us at Chime, P.O. Box 611, San Francisco, CA 94104.
You will not automatically receive paper statements.