Accessing Chime & Reaching Us

How to Reach Us

If you need to get in touch with a phone specialist or speak to someone about any questions or issues you are experiencing, we can easily be reached through our in app support channel or through our member services phone specialists. 

You can reach us through the Chime app, through email (, or by calling (844-244-6363).

Chime Member Services is open 7 am CST to 7 pm CST, Monday through Saturday and Sunday, 9 am CST to 5 pm CST.


Accessing Chime

To access Chime:

Currently the Chime mobile app is only available on iPhone (iOS 8 or newer) and Android (Jelly Bean, 4.1 or newer) devices.

You can log into your online account at

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