How does Chime handle my tax refund?

What is the status of my tax refund?

Chime will always post your tax refund to your account immediately. If you don’t see your tax refund yet, we haven’t received it, and our agents won’t have any information about when it will be available. The best way to find your estimated refund date is to visit IRS.gov and then click the Refunds link. If your refund date has passed, contact the IRS for more information.

 

How do I direct deposit my tax refund to my Chime account?

According to IRS.gov, direct deposit is the “best and fastest way to get your tax refund.” Find out how to set up direct deposit for your tax refund here.

 

If I get my tax refund as a paper check, can I deposit it through Mobile Check Deposit?

It depends. Contact us through the Chime app to find out if your tax refund check can be deposited through Mobile Check Deposit.

 

Can I deposit a tax refund that is in the name of my domestic partner, spouse, dependent, or child?

You cannot deposit someone else’s tax refund into your Chime Account. We can only post a deposit to your Chime Account if it matches the name on your account.

 

I’m expecting a large tax refund. Are there any limits to the amount I can deposit using direct deposit?

You can make a direct deposit of any amount to your Chime Spending Account. If you are receiving a large deposit from the IRS or your payroll provider, we will post it to your account as usual. We’ll send you an email and push notification as soon as your deposit arrives.

 

Why should I select direct deposit as my refund method?

According to the IRS, e-filing and selecting direct deposit as your refund method is the fastest way to get your refund. If you choose direct deposit to get your refund, you should expect to receive your money in 21 days or less. Paper checks can take up to eight (8) weeks to receive. We will notify you when we have received your refund with a push notification and an email to your phone.

 

Can I deposit a tax refund that is in the name of my domestic partner, spouse, dependent, or child?

You cannot deposit someone else’s tax refund into your Chime Account. We can only post a deposit to your Chime Account if it matches the name on your account.

 

Does Chime accept joint refunds?

Yes, you can deposit your joint refund into your Chime Account. If you file jointly, your partner’s name may also appear on your tax refund. That’s okay. To be deposited, our system needs to match just one of the names on the direct deposit to the name on your account.

 

Will I get my tax refund up to two (2) days early?

No. We can’t guarantee that your refund will arrive earlier than the estimated date provided by the IRS.

 

Why was my tax refund returned?

 Your tax refund will be returned if:

  • You filed your tax refund under a different name.
  • You attempted to deposit someone else’s tax refund into your Chime Account.
  • You accidentally used the wrong account number when you filed.

The most common reason that tax refunds and direct deposits are returned is because the name on the direct deposit does not match the name on the Chime Account.

 

If my tax refund was returned, how do I get it now?

Any tax refund that is returned to the IRS will be sent out as a physical check to the address you listed when you filed your taxes. This process can take up to ninety (90) days. You can learn more about this process on IRS.gov.

 

What happens if I made a mistake while filing my taxes?

If your tax refund has not yet been sent, you can call the IRS to stop it. Their toll-free number is 1-800-829-1040.

If you provided the wrong account or routing number when you filed your taxes, and your refund has already been sent by the IRS, your refund will be returned to the IRS. Read more about this process on IRS.gov.

 

What are my spending and withdrawal limits?

Your spending limit is $2500 every 24 hours. Spending limits apply to transactions for which you swipe your card (at a point-of-sale or POS) or use your card number to make purchases online.

ATM withdrawals, over-the-counter cash withdrawals, funds withdrawn at a POS, and purchases are all subject to the $2,500 maximum amount that can be spent using the card per day. Any fees incurred will count toward the daily spend limits.

Your withdrawal limit is $1500 every 24 hours. Withdrawal limits refer to how much cash you can withdraw from your account. In a 24-hour period, you can withdraw:

  • Up to $500 through ATMs
  • Up to $500 cash back at a POS
  • Up to $500 from over-the-counter withdrawals at participating bank locations

Participating bank locations include:

  • Chase
  • Bank of America
  • Wells Fargo
  • Citi
  • US Bank
  • USAA
  • Fidelity
  • PNC Bank
  • Capital One 360
  • TD Bank
  • SunTrust
  • Navy Federal
  • Charles Schwab

 

Can you increase my spending and withdrawal limits?

No. Our spending and withdrawal limits are controlled by our holding bank and cannot be changed at this time.

 

My refund is less than it should be. What should I do?

If your tax refund is less than you were expecting, we recommend contacting the IRS. If you have Save When I Get Paid enabled, 10% of your tax refund will be deposited automatically into your Chime Savings Account.

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