Using Android Pay and Samsung Pay

Can I use Android Pay and Samsung Pay outside of the United States?

As long as you're making a purchase at a participating retailer, Android Pay and Samsung Pay will work outside of the U.S. Based on your wireless plan and mobile carrier's offering, additional message data charges and foreign transaction fees may apply.


Can Android Pay and Samsung Pay be used for recurring charges, subscriptions or bills?

Unfortunately, this service is not currently available.


Is there a fee associated with using my Chime card with Android Pay and Samsung Pay?

There is no cost for using Android Pay or Samsung Pay from Chime; however, an active data plan is required. Based on your wireless plan and mobile carrier's offering, additional message and data charges may apply. The Chime card terms and conditions, and Deposit Account Agreement apply for purchases. Chime does not charge any fees to add your Chime card to Android/Samsung Pay.


How do I make returns for purchases I’ve made using Android Pay and Samsung Pay?

You can make a return the same way you would with any other card transaction by contacting the merchant directly. We recommend that you bring the device that you used to make the purchase when returning items purchased with Android Pay or Samsung Pay.


What should I do about Android Pay and Samsung Pay if my card is lost or stolen?

If your card is lost or stolen, you can temporarily block your card using the app or by logging into your account at chimebank.com. Go to Settings and turn off Chime Card Transactions to block your card temporarily. This feature prevents new purchases and ATM transactions on your Chime card account immediately. You can also contact us by calling Chime Member Services directly at 1-844-244-6363 or sending an email to: support@chimebank.com. We will help you replace your lost or stolen card as well as ensure your lost or stolen card in Android/Samsung Pay is replaced.


Am I liable for unauthorized charges made with Android Pay and Samsung Pay?

Purchases made with your Chime Visa Debit Card have Visa Zero Liability Policy for any unauthorized card transactions. This means that you will not pay for any unauthorized transactions as long as they are reported promptly. Certain limitations apply. Please see your Deposit Account Agreement for complete details.

Visa's Zero Liability Policy covers U.S.-issued cards and does not apply to certain commercial card transactions, or any transactions not processed by Visa. You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult your issuer.

Can I lock Android Pay and Samsung Pay?

Android Pay and Samsung Pay are locked when the device is locked. A device passcode or Touch ID is required per transaction in order to use Android or Samsung Pay.

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